Job Responsibilities

• Manage the store in the absence of the Manager, including supervising the performance of all duties and responsibilities of Sip & Frost Associates

• Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation

• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture

• Support the achievement of budgeted financial and operating results

• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers

• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations

• Control store’s expenses through proper ordering, care for supplies and equipment

• Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems. Understands and utilizes Average Cost Inventory System (ACIS)

• Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained

• Ensure schedules are written to provide extraordinary customer service at all times, should create every other week

• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Ensure compliance with local, state and federal regulations

• Record and report all associate and customer accidents in accordance with established Food Lion procedures

• Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses

• Ensure that all advertising and sales promotion materials applicable to the bakery are properly utilized

• Ensure compliance with local, state and federal regulations

• Adhere to all company guidelines, policies and standard practices

• Maintain security standards

• Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines

• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

• Must be able to meet the physical requirements of the position, with or without reasonable accommodation

• All other duties as assigned

Qualifications

• A high school graduate or equivalent preferred

• Ability to lead and manage a team

• Strong understanding of store operations and merchandising techniques preferred

• Effective communication, customer service, and selling skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to use technical information to solve problems

• Must meet minimum age requirements to perform specific job function

• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

Physical Requirements

• Ability to use computers and other communication systems required to perform job functions

• Ability to push or pull up to 2000 pounds using a pallet jack

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time with frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials,

• and household cleaners

• Perform repetitive hand and arm motions

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to checks, invoices and other written documents